Contact Us

At Muse Luna, we are committed to providing you with a smooth, reliable, and enjoyable shopping experience. If you have any questions, concerns, or need assistance with your order, our customer support team is here to help.

💌 Get in Touch

If you have any questions or concerns, please contact us before taking further action so we can help resolve the issue as quickly as possible.

📧 Email: contact@museluna.com

📍 Business Address — Office Only

11205 Goat Hill Rd
Juneau, AK 99801
United States

⚠️ Please note: This is an office address only and is not a return address. Returns sent to this address without prior authorization will not be accepted.

Please contact our customer support team before returning any item. We will provide you with the correct return instructions and return address.

⏰ Support Hours

Monday–Friday: 9:00 AM–5:00 PM Alaska Time

We aim to respond to all inquiries within 24–48 business hours. Response times may be longer during weekends, holidays, and high-volume periods.

💬 Before You Contact Us

To help us resolve your issue more quickly, please include:

• Your order number

• The email address used at checkout

• A brief description of your question or issue

• Clear photos or videos, if applicable

Providing complete information will help our support team assist you more efficiently.

💖 We’re Here to Help

Whether your question is about an order, shipping, sizing, product information, cancellations, or returns, our team will be happy to assist you.

Thank you for choosing Muse Luna ✨